Shipping Policy
Last Updated: [Insert Date]
At PS GETZZZZ RESOURCES (CT0133643-M), we are committed to ensuring your orders are packed carefully and delivered safely.
Please read our Shipping Policy before placing your order.
1. Shipping Courier
We currently use:
J&T Express Malaysia
All orders will be shipped using our selected courier partner for reliable delivery service.
2. Order Processing Time
- Orders will only be processed after successful payment confirmation.
- Orders are usually prepared within 1 – 3 working days.
- Processing times may vary during promotional periods, peak seasons, or public holidays.
3. Delivery Time
Estimated delivery timeframe:
- West Malaysia: 1 – 5 working days
- East Malaysia: 3 – 7 working days
Delivery timelines are estimates and may vary depending on courier operations.
4. Tracking Information
Customers will receive tracking details once the parcel has been shipped.
Customers may monitor delivery status directly through J&T Express tracking services.
5. Shipping Responsibility
All parcels are carefully checked and packed before shipment.
Once parcels have been handed over to J&T Express, delivery responsibility falls under the courier service.
PS GETZZZZ RESOURCES shall not be responsible for:
- Courier delivery delays
- Lost parcels during transit
- Damaged parcels caused during courier handling
- Failed delivery attempts
- Delivery disruptions due to weather conditions, public holidays, or unforeseen circumstances
6. Lost or Delivery Issues
If your parcel is:
- Lost
- Delayed excessively
- Marked delivered but not received
- Damaged during transit
Customers are required to contact J&T Express customer service directly for investigation and assistance.
Courier company investigation procedures and courier policies will apply.
7. Customer Responsibility
Customers are responsible for ensuring:
- Correct shipping address
- Accurate contact information
- Availability to receive parcels
PS GETZZZZ RESOURCES will not be responsible for failed deliveries due to incorrect information provided by customers.
8. Contact Information
For order enquiries:
PS GETZZZZ RESOURCES (CT0133643-M)
📞 +60 16-312 2603
Thank you for shopping with PS GETZZZZ RESOURCES.
